What We Collect and Why We Need It
When you register, we collect your name, contact number, and email address. When you make a deposit or withdrawal using JazzCash, Easypaisa, or Raast, we record transaction references and wallet identifiers — not your full wallet PIN or password. We use this data to verify your
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account, process payments, and respond to support requests. Device data such as your browser type, IP address, and session timestamps are logged automatically to keep your account secure and detect unauthorised access. We do not sell your personal data to third parties. Data shared with payment
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processors — including JazzCash, Easypaisa, and Raast networks — is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type: account records are kept while your account remains active, and for a period afterwards as required by applicable law.
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This policy applies to all accounts where access is permitted under local law and in eligible regions. If you have questions about a specific data point we hold on your account, our support team can pull and share that detail on request.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.